Citrus Heights has more than one water provider, and the name on your bill is the only sure way to know yours. Two districts serve most homes, Citrus Heights Water District and Sacramento Suburban Water District, and California American Water serves some pockets too. This guide covers citrus heights water providers in plain terms: who serves which part of the city, and how to tell yours. The provider name matters when a leak hits: it sets where the meter sits, where the shutoff sits, and who gets the paperwork after a repair.
Your bill names your provider
Start with the bill. District maps give a rough picture of coverage, but street coverage varies and pockets of one district can sit inside another. The bill names the provider that serves that address, and that name is the reliable answer. For citrus heights water providers, the bill beats the map every time. If you cannot find a bill, the district sites below let you search by address. Do not guess from the street name or the neighborhood. A wrong guess sends shutoff questions and bill paperwork to the wrong office.
Citrus Heights Water District (CHWD)
CHWD has served the area since 1920. It serves about 70,000 people in portions of Citrus Heights, Fair Oaks, Orangevale, Carmichael, and Roseville, through more than 20,000 service connections across 12.8 square miles. CHWD says it serves about two-thirds of the City of Citrus Heights. Its water comes from surface water treated by the San Juan Water District, plus groundwater from its own wells. The district office sits at 6230 Sylvan Road in Citrus Heights. Citrus Heights Water District site lists service details, bill payment, and a provider lookup for its area.
Sacramento Suburban Water District (SSWD)
SSWD formed in 2002, when the Arcade and Northridge water districts joined into one district. It serves about 199,298 people through 48,911 service connections across 37 square miles, in portions of Citrus Heights, Carmichael, Fair Oaks, North Highlands, Sacramento, Antelope, Arden-Arcade, and Foothill Farms. Its water comes from 82 groundwater wells, plus imported surface water when it is available. Sacramento Suburban Water District site lists service details and the district map.
California American Water in some pockets
A third provider serves some Citrus Heights addresses. The City of Citrus Heights lists California American Water next to CHWD and SSWD on its utility page, and some pockets of the city fall under it. If your bill names California American Water, that is your provider, and its site and bill payment run separate from the two districts. City of Citrus Heights utility list shows all three water providers in one place.
Who fixes what: district side vs your side?
The meter marks the line. SSWD states its responsibility ends where the customer piping connects to the district meter, meter setter, or curb stop, and the customer owns repairs from that connection point onward. The same idea holds in plain terms for any provider: the district owns the main and the meter side, and you own the piping past the meter into the house. Detection finds the spot either way. If the leak sits on the district side, the report goes to the district. If it sits on your side, the report goes to your plumber.
How do I find my provider?
Read the name on the water bill first. If no bill is handy, use the provider lookup on the CHWD or SSWD site, or check the city utility list linked above. Give the lookup the full street address. A street name alone is not enough, because coverage pockets vary block by block. Once you know the name, save it with your home papers next to the detection report, so shutoff questions and bill paperwork go to the right office first time.
Does my provider name affect leak detection?
No. Detection tests run from your meter and lines, not from the provider name. The company runs the meter test, listening, imaging, and pressure checks the same way on any provider. The provider name helps after detection: for the shutoff point, for the meter location, and for bill paperwork once a documented leak is repaired. That is why this guide to citrus heights water providers ends with the same advice it starts with: read the bill. Why a bill stays high covers the bill side in plain terms, and the after-the-leak guide covers the report, the repair, and the retest in order.
Frequently asked questions
Who provides water in Citrus Heights?
Two districts serve most homes: Citrus Heights Water District and Sacramento Suburban Water District. California American Water serves some pockets too. Your bill names your provider.
How do I tell whether I am on CHWD or SSWD?
Read the name on your water bill. District maps give a rough picture, but street coverage varies, so the bill is the reliable answer.
Does CHWD serve all of Citrus Heights?
No. CHWD serves about two-thirds of the city plus portions of Fair Oaks, Orangevale, Carmichael, and Roseville. The rest of the city falls to SSWD or California American Water.
Who repairs a leak on my side of the meter?
You do, through your plumber. The district owns up to the meter or curb stop, and the customer owns the piping from the connection point onward. Detection finds the spot either way.
Do I need my provider name before calling for detection?
No. The company tests from your meter and lines, not from the provider name. The provider name helps later, for shutoff questions and bill paperwork after a repair.
Related
- Why Is My Water Bill So High in Citrus Heights?
- How to Shut Off Water in an Emergency
- How Leak Detection Works
- After the Leak Is Found
- Contact
Think you have a leak?
Call AquaTrace Leak Detection to describe the leak in your Citrus Heights home and get connected with a company that will plan how to find it.
Call (916) 312-0470Last updated: October 31, 2026.